Comments on: Banning of Pens http://survivingtheworkday.com/2009/11/09/banning-of-pens/ Thu, 09 Feb 2012 15:11:34 +0000 http://wordpress.org/?v=2.2.2 By: GhostGirl http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8816 GhostGirl Tue, 10 Nov 2009 13:00:28 +0000 http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8816 Couldn't she have just left and bought the stuff online, with the manager none the wiser? Either way, the was soooooooo against all rules of customer service. Couldn’t she have just left and bought the stuff online, with the manager none the wiser?

Either way, the was soooooooo against all rules of customer service.

]]> By: editor http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8815 editor Tue, 10 Nov 2009 00:22:57 +0000 http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8815 It is, isn't it? And the degree of rage exhibited by the manager is a little scary. Why be so protective of your product? It can't stand up to a critique? It is, isn’t it? And the degree of rage exhibited by the manager is a little scary. Why be so protective of your product? It can’t stand up to a critique?

]]> By: GreenMonk http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8814 GreenMonk Tue, 10 Nov 2009 00:09:21 +0000 http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8814 Bizzare!!!! Bizzare!!!!

]]> By: editor http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8813 editor Tue, 10 Nov 2009 00:07:30 +0000 http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8813 I think her job is comparison shopping for beauty products, so she felt compelled to buy them. I can't really explain it. I think her job is comparison shopping for beauty products, so she felt compelled to buy them.

I can’t really explain it.

]]> By: Paul Oakley http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8812 Paul Oakley Tue, 10 Nov 2009 00:01:24 +0000 http://survivingtheworkday.com/2009/11/09/banning-of-pens/#comment-8812 Banning comparison shopping? I can't imagine anything I need badly enough to tolerate a manager telling me I can't do what I need to to check out what I'm buying. They kick me out? Be sure I'm never spending a cent there. I read the article you linked to and, while the manager should have hordes of angry comparison shoppers with pen and paper descend on her store, the person who wrote the piece indicated that she complied with the manager's demand because she <i>really needed</i> the stuff she'd gone to buy. I.e., she consented to the treatment she had received. And for what? Makeup? Banning comparison shopping? I can’t imagine anything I need badly enough to tolerate a manager telling me I can’t do what I need to to check out what I’m buying. They kick me out? Be sure I’m never spending a cent there.

I read the article you linked to and, while the manager should have hordes of angry comparison shoppers with pen and paper descend on her store, the person who wrote the piece indicated that she complied with the manager’s demand because she really needed the stuff she’d gone to buy. I.e., she consented to the treatment she had received. And for what? Makeup?

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